Ruby on Rails Engineer (Product/Support)

Do you care about making an impact on sustainability?

Help consumers and brands better understand their environmental impact and make better choices for the planet! 🌎

This role sits at the intersection of engineering, product, and client interaction. You will work in a dynamic, ticket-driven environment where priorities shift based on real usage, incidents, and business needs.

Rate: 130–170 PLN + VAT (B2B) per hour.
Location: Fully remote (Poland) 🌎 or Łódź (Poland)

What you’ll do:

• Handle and triage incoming client requests(Jira, Slack, calls)
• Investigate and resolve incidents across the full stack (backend, frontend, integrations)
• Work on production issues - from quick fixes to deeper root-cause analysis
• Collaborate with Product and Customer teams to understand and address user needs
• Implement small improvements and fixes independently
• Contribute to improving incident handling and support processes
• Participate in on-call rotationsand ensure system reliability
• Provide technical input on feasibility and impact of client requests

Tech stack:

• Ruby on Rails (monolith)
• Hotwire / Turbo
• AWS
• Docker
• GitHub Actions (CI/CD)
• PostgreSQL
• Datadog

What are we looking for? 🎯

• 5+ years of experience with Ruby on Rails
• Strong experience working with production systems
• Excellent debugging and problem-solving skills
• Ability to work across the stack (backend, integrations, basic infra)
• Strong ownership and communication skills
• Comfortable working in a dynamic, reactive environment

Nice-to-have:

• Experience in support / maintenance / -like roles
• Familiarity with monitoring tools (e.g. Datadog)
• Experience with AWS

What you get:

• Real impact on system stability and client experience
• High ownership and autonomy in decision-making
• Exposure to a wide range of technical challenges
• Close collaboration with product and client-facing teams
• Opportunity to deeply understand how the system behaves in production
• A role suited for engineers who enjoy problem-solvingover repetitive feature delivery

It is not the best fit if:

• You are looking for a purely feature-driven role with long-term, predictable roadmaps
• You get frustrated by frequent context switching or changing priorities
• You expect a clean, well-structured codebase with minimal technical debt

🚀 Think we’re a good match? Join our journey!